Guarantee

Our guarantee

 

LoveCustomArt.com Guarantee for high-quality personalized art products for home and office

 

We pride ourselves on customer satisfaction. Here at LoveCustomArt.com we guarantee 100% satisfaction or your money back.

 

If your painting is lost in transit by the courier shipping agent

we will provide you a new re-painted canvas and shipped out at no cost to you.

 

Frame damage

 

If your frame is damaged in transit

We will send you a new frame out at no cost to you or we will reimburse you the cost of the frame.

 

Damaged artwork

If your painting arrives damaged we will initiate a re-paint immediately and expedite your order so you have your replacement as quickly as possible at no cost to you.

 

100% Quality guarantee

 

Because of our procedure from photo editing to paint we are confident you will be happy with the results. You can request unlimited changes until you are satisfied with the photo editing and alterations to your portrait.

 

On completion of your portrait/painting, you will be sent a proof of your oil painting on canvas.

 

Should you wish to make any alterations/modifications, no matter how slight, your artist will be happy to do so.

 

We want you to be delighted with your painting. If on the rare occasion an error has been made by Love Custom Art, Love Custom Art will redo the oil painting at our expense.

 

If, for whatever reason you are unhappy with the painting and would like changes made, you must inform Love Custom Art immediately.

 

If after all else fails and you are still not satisfied with the finished artwork a refund will be initiated minus our labor costs - as you must appreciate one of our artists would have spent 7-12 day's painting, sometimes longer for very large portraits so it is only fair that the artist will still be remunerated for all their time and effort of which the costs vary depending on medium and size chosen.